Requisition No: 851935
Agency: Agriculture and Consumer Services
Working Title: REGULATORY SPECIALIST III - 42000806
Pay Plan: Career Service
Position Number: 42000806
Salary: $41,839.20 - $50,207.04
Posting Closing Date: 05/04/2025
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REGULATORY SPECIALIST III
FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES
DIVISION OF FOOD SAFETY
BUREAU OF BUSINESS SUPPORT SERVICES
***STATE PERSONNEL SYSTEM OPPORTUNITY—
ONLY CURRENT STATE PERSONNEL SYSTEM
EMPLOYEES WILL BE CONSIDERED.***
CONTACT:
Kimberly Cohen (850) 245-5576
MINIMUM REQUIREMENTS:
A bachelor’s degree from an accredited college or university and two (2) years of professional or nonprofessional experience in administrative work, regulatory work, consumer complaint program work, interviewing, business administration, customer or public relations or investigations.
Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.
An equivalent combination of education and experience which equals six (6) years can substitute for the above requirements.
EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained.Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency. A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org)
***ATTENTION CANDIDATES***
To be considered for a position with the Florida Department of Agriculture and Consumer Services:
- All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
- Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
- Responses to Qualifying Questions must be verifiable in the Candidate Profile.
The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.
ADDITIONAL REQUIREMENTS:
Occasional travel required.
NOTES:
Successful applicants must pass a background screening, including fingerprinting, as a condition of employment.
JOB DUTIES:
Maintain comprehensive knowledge and understanding of Food Information Management System (FIMS) and statutory/procedural requirements for food permits. Interprets policies, procedures, and applicable Florida Statutes. Responds accurately to requests from internal or external stakeholders utilizing FIMS, Florida Statutes, Florida Administrative Code, and procedures; external request responses must be provided within 48 hours of request or the next operational business day. Create new field requests for inquiries/notifications to be sent to field. Maintain Food Safety email inbox; review all requests received. Respond or forward/re-assign as appropriate.
Log onto Automated Call Distribution (ACD) line as needed. Handle difficult calls and coordinate workflow of call center agents. Act as Spanish liaison to assist businesses and consumers with questions and guidance regarding division permit process and complaints.
Oversees and assists with scan and upload/processing of incoming documents into FIMS, such as renewal applications, limited sales forms, returned mail, etc.
Special projects and other duties as needed. Serves as backup to Regulatory Specialist II when needed.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of general office practices and procedures and basic mathematics.
- Skill in typing and use of personal computer and word processing/database software applications.
- Skill in organizing and maintaining accurate files.
- Ability to plan, organize and coordinate work assignments.
- Ability to sort data and review information for accuracy and completeness.
- Ability to work quickly and accurately.
The Benefits of Working for the State of Florida
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- Annual and Sick Leave benefits;
- Nine paid holidays and one Personal holiday each year;
- State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
- Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com;)
- Flexible Spending Accounts;
- Tuition waivers;
- And more!
For a complete list of benefits, visit www.mybenefits.myflorida.com.
SPECIAL NOTES:
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
