Requisition No: 851478
Agency: Agency for Health Care Administration
Working Title: 68065023 - DATA BASE CONSULTANT / DEPUTY APPLICATION LIFECYCLE MANAGEMENT ADMINISTRATOR
Pay Plan: Career Service
Position Number: 68065023
Salary: $2,250.00 - $2,500.00 Biweekly
Posting Closing Date: 05/02/2025
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Data Base Consultant / Deputy Application Lifecycle Management Administrator
Office of FX Program Administration (FXPA)
State of Florida Agency for Health Care Administration
This position is located in Tallahassee, FL or AHCA Field Office locations
Position Overview and Responsibilities
This position serves as the Deputy Application Lifecycle Management Administrator for the Technical Architecture Unit, in the Office of Florida Health Care Connections (FX) in the Agency for Health Care Administration. The Deputy Application Lifecycle Management Administrator is responsible for helping manage and optimize the FX Program's Application Lifecycle Management processes in concert with our lead Application Lifecycle Management Administrator. They will be responsible for the configuration, operation, and maintenance of our Atlassian Application Lifecycle Management suite of tools. This position reports directly to the lead Application Lifecycle Management Administrator. Key responsibilities for this position are listed below.
Administer and Support Atlassian Tools:
- Manage the configuration, installation, upgrades and maintenance of Atlassian products (JIRA, Confluence, Bitbucket, Bamboo, etc.).
- Provide user access management, including permissions, project configurations, and security settings.
- Troubleshoot and resolve technical issues related to the Atlassian suite of tools.
- Coordinate testing and validation of new features and bug fixes.
Configure and Customize Tools:
- Implement and manage workflows, schemes, dashboards, and reports in JIRA and other Atlassian tools.
- Customize and optimize Confluence spaces, templates, and content management strategies.
- Integrate Atlassian tools with other third-party systems and tools as needed.
Process Improvement:
- Work closely with the lead Application Lifecycle Management administrator, as well as vendor and operations teams to identify opportunities to improve the software development lifecycle and Application Lifecycle Management processes.
- Maintain best practices for tool usage, configuration, and integration to optimize team workflows.
User Training and Support:
- Train and assist users in effectively utilizing Atlassian tools, including onboarding new team members.
- Develop and maintain Application Lifecycle Management training documentation, knowledge base articles, and self-help resources.
- Collaborate with cross-functional teams to define and implement tool requirements
Monitoring and Reporting:
- Monitor system performance and usage metrics, ensuring optimal performance and minimal downtime.
- Generate and analyze usage reports, recommending improvements or adjustments based on findings.
- Monthly Reporting: Analyze user license consumption and suggest optimizations, including adjustments in license allocation, add-on upgrades or removals, to ensure cost-efficiency and compliance with usage needs.
Contact Tayna Hand for more information: 850-412-4060
Knowledge, Skills, and Abilities
- Knowledge of Jira cloud and Jira Service Management
- Knowledge of DevOps
- Knowledge of Application Lifecycle Management
- Basic knowledge of Jira application programming interface (API)
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities
- Strong written and verbal communications
- Ability to read and understand technical documentation
- Proficiency in Microsoft Office Suite and operations management software.
- Ability to analyze data and make informed decisions.
- Strong problem-solving skills, time management skills, and attention to detail.
Minimum Qualifications
- Minimum of 2 years of experience in Application Lifecycle Management Administration or a similar role.
Preferences
- Preference for candidates with the Project Management Professional Certification.
- Preference for experience working in the health care sector.
- Preference for Atlassian Certified Professional or Atlassian Certified Associate.
- Preference for bachelor’s degree in Computer Science, Information Technology or related field.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
• State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;
• Flexible Spending Accounts;
• State of Florida retirement options, including employer contributions;
• Generous annual and sick leave benefits;
• 9 paid holidays a year and 1 Personal Holiday each year;
• Career advancement opportunities;
• Tuition waiver for courses offered by Florida’s nationally ranked State University System;
• Training and professional development opportunities;
• And more!
Message from the Office of Health Care Connections (FX)
Do you want to impact people’s lives with your work? Do you want to be a part of a team that works hard and supports your efforts? Come work at FX!
FX (Florida Health Care Connections), is a transformation to ensure our Agency’s mission of Better Health Care for All Floridians continues for generations to come. Come join us and …
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- Jump into the front end of creating and implementing innovative solutions for Government Healthcare programs;
- Take part in one of the largest transformation initiatives in Florida’s history and make a lasting impact for millions of people statewide;
- Enjoy working with a team known for their diligence and collaboration and perceived as a leader among similar programs in the nation;
- Enjoy benefits offered as a State of Florida employee, including health insurance options; pension and investment retirement plans; and sick and annual leave
Learn more at: https://ahca.myflorida.com/medicaid/florida-health-care-connections-fx
Thank you for your interest!
BACKGROUND SCREENING
It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
