Requisition No: 850645
Agency: Department of Transportation
Working Title: ELECTRONIC TOLL ACCOUNTING SUPERVISOR - 55014038
Pay Plan: SES
Position Number: 55014038
Salary: $64,466.07 - $79,999.92
Posting Closing Date: 05/23/2025
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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
JOB POSTING DESCRIPTION
806 / Tolls Financial Services
OPEN COMPETITIVE
SELECTED EXEMPT SERVICE
CONTACT PERSON: Daun Festa
CONTACT PHONE NUMBER: 407-264-3830
CONTACT EMAIL ADDRESS: Daun.Festa@dot.state.fl.us
HIRING SALARY RANGE: $2,479.46 - $3,076.92 biweekly range/ $64,466.07- $79,999.92/annual range
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.
Our Mission
The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.
Our Vision
As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.
The Work You Will Do:
The Electronic Toll Accounting Supervisor position is located within the Florida Turnpike Enterprise – Chief Financial Officer/Tolls Financial Services Program.
This position will support the agency by motivating, training, evaluating, and directing employees’ work while developing internal processes and procedures for the Electronic Toll Accounting Team responsible for financial operations and reporting related to the Commercial Back Office operation. This position will maintain strong internal controls and compliance with state regulations, coordinating with internal departments and external agencies. This position will serve as the primary financial liaison for the SunPass program providing analytical support, resolving complex financial issues, overseeing unclaimed funds and annual reporting requirements. The successful candidate will support executive leadership with strategic financial insights and process improvements, while participating in system enhancement initiatives and testing activities.
The Difference You Will Make:
Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.
How You Will Grow:
FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.
Where You Will Work:
This position will be located at Florida’s Turnpike Enterprise/Tolls Financial Services - South of Cypress Creek Exit TPK 65, Pompano Beach, FL 33068
Annual Salary Range:
$64,466.07 - $79,999.92
Your Specific Responsibilities:
Supervises staff by communicating regularly, motivating, training, evaluating, and directing employees’ work. Ensures staff complete required and developmental training. Develops internal processes and procedures for the Electronic Toll Accounting Team. Prepares and conducts performance evaluations with subordinate Selected Exempt Service (SES) staff accountants. Participates and conducts interviews for hiring and promoting subordinate employees.
Reviews toll revenue and settlement reports. Oversees the weekly wire settlements to internal and external agencies, ensuring timely and accurate transactions. Manages preparation of sales tax returns and associated reports as required by State law, ensuring compliance and accuracy. Provides complete audit trail documentation for all required journal entries. Oversees monthly reconciliation of payment card invoices and preparation of payment card true-up for agency wires. Reviews SunPass Accounting service provider invoices for accuracy and tracks invoices and volumes for detailed analysis.
Reviews Commercial Back Office (CBO) functions to include financial reconciliations, retail transponder sales, payment card chargebacks, non-sufficient (NSF) checks, and payment from collection agencies, lockbox, money service providers, payment cards, and walk-in centers (WICs). Conducts detailed audits of selected transactions including toll credit adjustments, transponder promotion credits, courtesy credits, customer refunds, and other transactions as requested.
Audits and monitors expected system toll revenue against actual toll revenue; monitors and/or directs transfer of available earned toll revenue from fiduciary fund to appropriate agency revenue accounts; performs monthly reconciliation of toll revenue accounts.
Oversees customer refunds and reviews and approves refund files received from CBO. Assists executive management and supervisory personnel with formulating solutions to complex problems such as customer issues including but not limited to charges, refunds, account balance discrepancies/disputes, complaints, and general inquiries.
Manages violation revenue and serves as financial liaison with the Florida Department of Revenue. Prepares annual E-Payment CFO Report for submittal to the Department of Financial Services.
Oversees and coordinates processes for the annual escheatment of unclaimed funds; ensures reports are prepared in accordance with specifications and submits reports and funds to the appropriate State agency. Assists with write-off of unpaid receivables analysis and reporting.
Serves as the financial liaison of the SunPass program with other governmental and private sector entities. Serves as the primary operations contact for bank and payment card processors.
Oversees and is responsible for the development and monitoring of internal control procedures and policies over revenue reporting and settlement. Recommends policy or procedural changes to management to improve operations and/or efficiency. Participates in requirement gathering meetings, identifies reporting requirements, and participates in testing for new projects, such as system enhancements/change orders, as well as other future projects that may occur which will impact the SunPass Accounting Department, reconciliation process and/or cash receipts.
The Successful Candidate will have the following required Knowledge, Skills, and Abilities:
Knowledge of:
- Generally Accepted Accounting Principles (GAAP) and practices
- Recent Governmental Accounting Standards Board (GASB) pronouncements
- Management practices and principles
- Performing accounting work at an advanced level
- Revenue auditing, analysis, reconciliation, and reporting
- Development of fiscal statements and reports
- Design of large-scale accounting systems
Skills in:
- Researching, interpreting, and applying accounting principles, laws, rules, regulations, policies, and procedures, and other types of similar analytical tasks
- Use of Windows-based applications such as accounting systems, spreadsheets, and word processing applications
Ability to:
- Plan, organize, review, analyze, and interpret complex data, identify problems, and recommend corrective action or program changes to senior management
- Perform work in a timely, efficient, effective and professional manner
- Perform duties under pressure and time constraints
- Work effectively and cooperatively as a team member
- Evaluate internal control procedures and/or assist in the development and implementation of internal control procedures
- Plan, organize, and coordinate work assignments
- Utilize problem solving concepts and find solutions
- Supervise and direct State and consultant staff
The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- Health insurance (over 90% employer paid)
- $25,000 life insurance policy (100% employer paid)
- Dental, vision and supplemental insurances
- State of Florida retirement package
- 10 paid holidays a year
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- Generous vacation and sick leave
- Career advancement opportunities
- Tuition waiver for public college courses
- A variety of training opportunities
- Employee Assistance Program (EAP)
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SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
