Requisition No: 852038
Agency: Department of Health
Working Title: SENIOR CLERK - 64054964
Pay Plan: Career Service
Position Number: 64054964
Salary: 27,008.02
Posting Closing Date: 05/05/2025
Total Compensation Estimator Tool
Open Competitive
32 hours per week
Your Specific Responsibilities:
This position is responsible for creating templates used for appointments, providing eligibility determination and issuance of benefits for participates applying/qualifying for the Women, Infant and Children (WIC) Program covering Leon, Jefferson, Jefferson, Madison, Taylor, Wakulla, and Franklin County clinics. Creates templates used for building WIC appointments for all clinics in FL-WISE System. Builds clinics appointments to be used for scheduling varies client services. Adjust clinic schedules daily as increase or decreases are needed. Completes rebuilds of templates as needed to accommodate changing schedules of clinics. Answers the telephone, and schedules appointments. Make appointment reminder calls to client to remind them of their upcoming appointment. Interviews clients applying for WIC to determine financial eligibility. Reviews clients’ proof of income and enters data into FL-WISE System for all clients. Verifies clients Medicaid and food stamp status. Explain rights and obligations of the WIC program to the client. Obtains necessary medical and/or WIC records and issues ID/VOC cards for clients receiving WIC services. Issues food benefits and ID/VOC card. Instructs clients on Electronic Balance Transfer (EBT) use and redemption procedures. Follows established protocol to provide nutrition education newsletters and nutrition classes to clients. Documents nutrition contact in WIC computer system. Maintains accountability of all WIC forms and issuance materials. Participates in agency Quality Assurance Reviews. Performs other related duties as required. Attends staff meetings and other related in-services to keep current on pertinent rules, regulations, and procedures.
Required Knowledge, Skills, and Abilities:
· Knowledge, skill in the application of nutrition principles, and practices as they relate to the needs of clients.
· Ability to work independently, be organized and attentive to details.
· Ability to maintain strict confidentiality.
· Ability to communicate effectively with in writing and orally as indicated by the needs.
· Ability to establish and maintain effective working relationships.
· Ability to understand and apply applicable rules, regulations, policies, and procedures.
Other job-related requirements for this position: Emergency Duty: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Confidentiality: Incumbent may have access to records containing Social Security numbers in the performance of their job duties.
Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Tallahassee, FL
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: · Annual and Sick Leave benefits; · Nine paid holidays and one Personal Holiday each year; · State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; · Retirement plan options, including employer contributions (For more information, please click www.myfrs.com); · Flexible Spending Accounts; · Tuition waivers; · And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562- 7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
