The Position
Join our team as a Senior Software Support Engineer and become a pivotal part of a leading data virtualization software provider that is transforming the way businesses access and manage their data globally. With our innovative data virtualization solutions, we empower companies worldwide to make data-driven decisions efficiently. Your role will ensure optimal operation and seamless support for our diverse customer base, enhancing their experience with our software. The working hours range across all American time zones.
Your Role and Impact
As a Senior Software Support Engineer, you will play a crucial role in both the proactive and reactive aspects of our service delivery. You should consider yourself a highly technical person and be familiar with our type of technology to be able to solve very complex software problems. Your responsibilities will span across various support levels, monitoring, and operational tasks, including:
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Apply now and work remotely at CData Virtuality